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OUR EXCHANGE & RETURN POLICY

We take pride in our product selection and hope you find the products that you purchase to your satisfaction.

 Sometimes things dont work out and you may need/want to return something.

HERE IS HOW IT WORKS:

SMALL THINGS: Smaller items which can ship with small parcel carriers like FedEx & UPS can be returend for a full refund or exchange WITHIN 60 DAYS OF PURCHASE.

Return shipping costs are at the customers expense.

We do not charge any restocking fee!

If an item is defective please contact us within 10 days of receiving the item so we can have it returned to us at our expense.

YOU MUST CONTACT US BY PHONE OR EMAIL BEFORE ANY RETURN FOR A RMA NUMBER (return merchandise authorization) 

ALL ITEMS MUST BE BRAND NEW, UNUSED, AND IN THE ORIGINAL PACKAGING.

IF SEALED THE SEAL MUST REMAIN INTACT.

 

BIG THINGS: Larger items like mattresses are more complicated to ship back to us.

(You cant just drop it off at the post office..)

if you feel the need to return these items please contact us WIHIN 60 DAYS OF PURCHASE so we can help you make the proper arrangements.

Mattresses & box springs must be in the original plastic pacakaging in order to be returned or exchanged.

If the item is defective please contact us within 10 days of receiving it so we can make it right.

Please note: All product warranties are provided by the manufacturer and you must contact them for assistance with any warranty issues.

It is our pleasure to help you with the warranty proccess but we do not take any reponsibilty as far as coverage.

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